RTS receives a generous ‘Thank You’ (again)
Another happy client sent us a letter of thanks recently. A few months ago the St. John nursing home in Kent asked us to provide a new Audio Visual system and wireless networking infrastructure in order to improve the entertainment and communications provision for the residents.
Mrs J Mitchell, the matron, kindly wrote to us with feedback from the home.
“I wanted to say how very impressed I and my staff were with the way you and your staff conducted yourselves whilst working in the Home. Often it’s difficult to get people coming into the Home to appreciate that this is a Home and not an institution, and this seems to affect the quality of the work done and the care taken doing it.”
We always try to be considerate of our clients so the team was very happy to hear this. We are also considerate of our clients’ environments – much of the success of our solutions is owed to the care taken to fit the equipment with the surroundings.
“I am delighted with the way the installation of the TV and wireless connection has been done and the careful attention that you all gave to hiding all the wires etc away from view.”
Thank you Mrs Mitchell for your kind words, it’s always great to hear that our clients are enjoying their solutions.
The letter is duplicated below with the kind permission of Mrs Mitchell.
RTS receives a generous `Thank You`
We always appreciate feedback from our clients, it’s important to hear what we’re doing right and where improvements can be made. Occasionally we receive letters of thanks from clients who are particularly happy with our work. One such letter arrived last week.
During the summer we helped Quinton Church Primary School advance their network infrastructure. We performed a migration of their legacy curriculum server to brand new hardware, installed new switches and rolled out a wireless network to cover the entire school, allowing their mobile IT suites to be used anywhere.
Mark Mitchell the Deputy Head Teacher was kind enough to provide some feedback, highlighting our ‘professional attitude’ and ‘flexibility’, including:
“The work was all completed in the timeframe you had specified and the quality of the work is of the highest standard”
“I wanted to express my appreciation and would be glad to recommend all of your services to any future clients of yours”
Our focus on improving education meant that we were particularly pleased to hear that our technology solution “is having a really positive impact on the children’s learning”.
Thank you Mr Mitchell!
The letter has been duplicated in full with the kind permission of Mr Mitchell and Quinton Church Primary School.
